Shipping policy

Thank you for shopping with Ratchet Gang!

Our merchandise is made to order, so we have provided information to help you understand the shipping process:

  • When placing an order you will be asked to enter either your email address or cell phone number where you will receive updates regarding your order.
  • Once your order is placed, you will receive an email or text providing you the Order Number, the purchase amount, and a link to the website where you can view your purchase details.
  • You will receive email or text notifications with updates regarding your order.
  • Please allow 7 - 10 business days for your items to be manufactured and shipped.
  • You will receive an email or text with tracking information when your order has shipped. 
  • Most orders are mailed with USPS first class mail; however, different carriers can be used at our discretion.